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Behaviors Implying the Presence/Absence of Professional Values

 
Value: Placing the Patient's Welfare First
Is accessible and prompt in answering patient's requests Unreliable in completion of tasks
Priority of activities reflects the patient's needs  
Explains treatments and procedures; keeps patient's well being in mind Elicits hostility from patients and others
 
Is responsive and reliable when needs are identified by patients or staff
Justifies doing things "just for the experience" without taking into consideration patient's needs
Calls and makes appropriate arrangements if unable to be on time or present for clinical
  approach is "who is right" not "what is right"
  Fails to make appropriate arrangements if unable to be on time or present for clinical
Value: Committments to Nursing and Nursing Poilicies  
Present and willing to learn; complies voluntarily with rules an policies of the nursing department Chronically tardy and absent
Demonstrates enthusiasm for clinical; appears to enjoy nursing Passes off assignments or tasks to others when possible
Looks and acts in a professional manner, i.e., neat and clean; behaves in a professional way Sloppy
Pleasant to staff, peers and patients Chronic malcontent
Gives appropriate information to others Gives inappropriate information to others
Completes charts and records Chronically deficient on upkeep of charts and records
  Feels existent policies are irrelevant, unimportant and nonobligatory
Value: Cooperativity
Able to disagree diplomatically Argumentative, stubborn
Knows when to stop arguing and start helping Sullen or arrogant with peer, staff patients
Takes criticism constructively Noncommunicative with staff
Deals with stress and frustrations without taking it out on others Passive-aggressive behaviors when dissatisfied
Value: Intellectual and Personal Integrity
Readily admits mistakes and oversights Lies or fabricates data when needed to cover up mistakes and oversights
Forthright with peers and staff  
Observes safe technique even when not being suprevised Fails to use safe techniques when not being supervised
Accepts responsibility for errors and tries to take appropriate corrective action Blames others for own shortcomings
Selects appropriate response to patients even if preferring to focus on something else Sneaks away or does not show up
Does own work and does not represent anyone else's work as being original Represents works of others as being original
Statements apperar to be well based on fact and believeable, does not provide information or facts unless known to be correct Provides data without appropriate checks for correctness
Adapted from Frederick C. Lippers, III, James Farmer, and Micheal F. Sheafer, "Professional Behavior in the Orthopedic Resident, "Clinical Orthopedics and Related Research, il 1983), 188-192
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