Lost or Stolen PCard

Lost, Stolen or Damaged Purchasing Card (PCard)

1.  If a Visa purchasing card is lost, stolen or damaged, the Cardholder must notify JPMorgan Chase immediately at 1-800-VISA-911. Cardholders need to have their account number and security code (MaineStreet id) ready when calling.
2. Cardholders must notify the Program Administrator if their card is lost, stolen, or damaged within 24 hours after reporting the incident to JPMorgan Chase.
3. After the above mentioned notification procedures have been completed, a new PCard will be issued to the Cardholder by the Program Administrator.
4. A PCard that is found after is has been reported lost or stolen must be destroyed by cutting it in half. The same procedure applies if a card is damaged. Both card halves must be forwarded to the Program Administrator.