Performance Measurement: Managing and Using Home and Community-Based Services Data for Quality Improvement
What applications can states use to measure home and community based services? The purpose of this report is to outline the key components of performance measurement and to discuss their relevance and potential use in HCBS. The paper also offers practical approaches for states to gradually build a HCBS performance measurement set to serve as the foundation for their quality management activities and CMS required reporting.
Resources
New Report Highlights Personal Experiences in Long-term Care
In a report prepared for the Maine Long-term Care Ombudsman Program, researchers captured the first-hand experiences and input of long-term care supports and services consumers, family members, workers, advocates, and community members so that their voices might become an integral part of state-wide planning for such services and supports.
Read the report: Personal Experiences with Long-term Care Services and Supports
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