Data Quality and Analysis: Managing and Using Home and Community-Based Services Data for Quality Improvement
What do program managers need informed about with data quality management? Many rely on technical staff to actually conduct the technical aspects of data import, cleaning and analysis. Nevertheless, it is important for a program manager to understand the process and to provide the time and resources necessary to produce reliable and accurate data. This paper focuses on ways to assure the accuracy, discusses tools for analyzing trends and patterns and provides tips on interpreting results.
Resources
New Report Highlights Personal Experiences in Long-term Care
In a report prepared for the Maine Long-term Care Ombudsman Program, researchers captured the first-hand experiences and input of long-term care supports and services consumers, family members, workers, advocates, and community members so that their voices might become an integral part of state-wide planning for such services and supports.
Read the report: Personal Experiences with Long-term Care Services and Supports
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