University of Southern Maine

Diversity Plan: 2003 - 2005

Financial Resources

GOAL I: Climate

USM continuously strives to make the campus a welcoming climate inclusive in its understanding and integration across multiple dimensions of diversity, including, but not limited to diversity based on race and ethnicity, gender, disability, sexual orientation, age, gender expression and identity, religion and class.

The multifaceted nature of diversity results in differing perspectives on a variety of common interactions that can occur on a daily basis in our offices, on the phone or via e-mail. Care will continue to be taken by staff in all verbal and written communication to be sensitive, understanding and respectful of differences in age, race, gender, sexual orientation, religion, class and physical ability.

All staff will be encouraged to participate in professional development events sponsored or recommended by the Department of Campus Diversity and Equity.

As budgetary and space constraints allow, efforts will be made to create a more welcoming environment for those visitors to the offices who are physically challenged.


GOAL III: Recruitment and Retention

USM strives to increase the diversity of its student body through active outreach and recruitment. USM increasingly works to develop structures and mechanisms that support the retention of all students, particularly students of color and other underrepresented populations.

Daily financial customer service needs for the entire University community, including students of underrepresented populations, are met by members of the Financial Resources staff. Accessible staff are available to offer student financial advising that can concern such important issues as financial aid, loan availability, eligibility for refunds, outside agency payments, waivers and internal payment plan options. Successful financial advising provides critical support to the retention efforts of the institution.


GOAL IV: Staff Recruitment

USM strives to increase the diversity of faculty and staff, particularly faculty and staff of color, but inclusive of other underrepresented populations as defined in Goal I.

Department managers in Portland and Gorham offices will continue efforts to recruit members of underrepresented populations for the convenient on-campus work-study employment opportunities.

Department managers will continue to work closely with the Division of Human Resources to ensure that qualified members of underrepresented populations are made aware of staff openings.