University of Southern Maine

Frequently Asked...

Work Orders
All work is scheduled and tracked with a work order which must be submitted with an account number. When we receive the request the appropriate staff person will contact you. Room set ups, renovations, and painting are examples.

How to Submit a Work Order
To submit a work order please follow the link to the MP2 system. If you do not have a password to enter a work order you must contact Jessica Picard at 780-4304 and she will gladly walk you through this easy process. If you have questions regarding how to fill out a work order form please contact Susan Holmes on the Portland Campus at 780-4160, or Barbara Hall on the Gorham Campus at 780-5226.

Emergencies
If a situation should require immediate attention such as a public safety issue or a problem that could adversely effect University property, please contact FM immediately or USM Police after business hours.

Housekeeping
Please email all cleaning requests or light bulb replacements to: clean@usm.maine.edu.

Key Requests
Please submit a key request form if you are in need of a key or if you are returning a key.

Grounds
Winter:
Our grounds personnel work as efficiently as possible to clear out all snow from the parking lots as well as shovel and salt all walkways and entryways after a snow storm.  In the event that you should find an icy or snow covered surface on campus that might create an immediate safety hazard, please contact either Susan Holmes on the Portland Campus at 780-4160, or Barbara Hall on the Gorham Campus at 780-5226.  The grounds crew will be notified and will attend to the issue as soon as possible.
Summer:
Please notify Facilities Management at the above referenced phone numbers in the case of hornet's nests and the like, or any other pesty infestation, and someone will attend to it as soon as possible.
Our hard-working grounds crew are busy on campus year round, any special requests can be made by submitting a work order.

Motor Pool Vehicles
Please contact Facilities Management @ 780-4160 to check on the availability of a vehicle. You must submit a Motor Pool Request Form and provide a chartfield combination in order to reserve and rent a vehicle. Reservations will not be held unless a chartfield account number is provided. FM motor pool vehicles are rented and returned to the Portland Campus.
The current FY 2009 rental rates are:
Cars: $17.50 per day/ .42 per mile
Vans: $25.00 per day/ .44 per mile