“I can truly say that the Twentieth International Conference on the History of Cartography (ICHC) was by far the best organized and most efficiently run conference in ICHC history . It was no small feat to deal with the delegates from over 30 countries and the largest number to ever attend an ICHC meeting. What impressed me the most was the quality of all of your staff and their cordial professionalism. To say we could not have successfully completed this significant international conference without you is an understatement.”

— David A. Cobb

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“I had been closely involved in the three previous ICHC conferences. I could certainly not recall such a speedy and efficient registration process. By anticipating problems you give people little cause for complaint, and by anticipating questions they have little reason to come to the desk — except to say how well everything is going. That participants were unaware of minor hiccups, or even major potential crises, is exactly as it should be, and very much to your credit. Thank you for providing such an excellent and efficient environment for what proved to be a thoroughly enjoyable and clearly successful conference.”

— Tony Campbell, chairman, Imago Mundi

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“It was a great conference and you and your colleagues' patience and friendliness (and efficiency) made all the difference. All was much appreciated.”

— Catherine Delano-Smith, Imago Mundi

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“I knew you people were good, but I'm still impressed! Your work on the registration process for the Spring Office Conference was awesome. We needed a system for assigning 300 people to their choice of two out of 14 workshops, with the ability to assign alternate choice workshops if the preferred ones were filled. We needed daily workshop counts so we could shuffle rooms in the hotel to accommodate more people in certain workshops, and we needed to know when the limits were reached in some workshops so we could let the presenters know. We needed meal counts, participant lists, name badges for participants, staff and presenters, and confirmations all at the last minute. You folks didn't even blink.”

“One of the questions on the conference evaluation form asked if they thought the registration process went smoothly and courteously. You all aced every category — the Department of Conferences scored a perfect “excellent!”

— Ellen Corkery, USM Division of Continuing and
Professional Education

“On behalf of the People's Regional Opportunity Program, I would like to thank you for your assistance in coordinating the use of the university for our annual Staff Development Day. It was so nice working with you, and the facilities and lunch arrangements all came together to make for a wonderful day. Thank you for helping make our day such a success! We look forward to working with you in the future.”

— Mary Main, People's Regional Opportunity Program (PROP)

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“I have worked with the staff at USM for over a year and have always found them to be outgoing and eager to assist us in any way they can. Their friendly manner is only surpassed by their diligence to understand our priorities and to maintain a high standard of quality at all our conferences.”

— Barbara Perry, Center for Tobacco Independence

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We have worked with the department of conferences on a variety of events over the past six years and have found the staff to be invaluable partners on every project. They dig into every detail with enthusiasm and expertise. We are always confident that we can focus on program design and development, knowing that they will manage the logistics to support the program's goals. We heartily recommend their services from registration to site selection and management and everything in between. They are professional, customer focused, results driven, and fun to work with.”

— Nancy Ansheles and Susan Nevins

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“At the Maine Philanthropy Center, we have relied upon the Department of Conferences (DOC) to manage our Philanthropy Partners Conference since 1995. This conference has attracted up to 500 participants and we have found their staff dependable in paying close attention to the details, consistent in meeting deadlines, and pleasant in responding to our numerous requests for that last minute need! And the cost of using DOC is by far more efficient than duplicating those services in-house.”

— Janet Henry, Maine Philanthropy Center

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