“It was so nice working with you, and the facilities and lunch arrangements all came together to make for a wonderful day.”
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Food and Beverage Services

All food and beverage service must be provided by the University of Southern Maine. Please keep in mind that the selections you find within this Banquet & Function Menu are suggestions only and substitutions can be made. We will be happy to create a special menu specifically tailored to your group. Menu selections and meeting requirements must be received no later than two weeks prior to your functions.

The Department of Conferences coordinates all reservations for banquet facilities and meeting space at the University of Southern Maine. Cancellation of a banquet or meeting must be received at least two weeks prior to your event or you may be subject to a cancellation fee.

Guarantee Policy

An estimate of the guaranteed number of participants is requested seven days in advance of your function. You will be billed for the guarantee or the actual number of people in attendance, whichever is greater. We will prepare for 3% to 5% above your guaranteed number.

Drop Charge and Gratuity

All meals within this booklet are planned for a maximum of two hours. Additional costs incurred will be passed on to groups with extended service periods or scheduled programs.

Downtime Charges

There are periods when normal operations are closed and we must bring in staff specifically to prepare and service your function. There will be an additional 10% charge to cover the costs incurred during these periods. These recess periods include but are not limited to: All University holidays and holiday weekends, and December 23 through January 2. All other periods of recess will be handled on a case-by-case basis. Ten working days notice is requested for evening and weekend events so that we may adequately staff your functions.

Billing

Unless prior arrangements are made, direct billing for all food service events, excluding deposit, will be done by the Department of Conferences approximately two weeks after the event. All direct billing is inclusive and will itemize all charges incurred for the University of Southern Maine services, space, and equipment rental. Payment in full is due within thirty days of receipt of the invoice. All requests for alternative billing arrangements must be pre-approved by the Department of Conferences. All prices are subject to change, but at least thirty days notice will be provided.