Health & Human Services, Enrichment, and Business and Management Enrichment Health and Human Services Business & Management

Stepping Up to Supervisor

Making the transition from staff member to supervisor can be challenging. This course is designed to address some of those unique challenges. Through self-assessment and case studies, participants will determine their preferred supervisory style and identify ways to modify it to bring out the best in others. You will learn:

  • communication strategies to enhance your confidence, assertiveness, and influence
  • how your supervisory style affects others and how modification may achieve better results
  • how to deal with passive-aggressive or resistant employees
  • interpersonal techniques that pinpoint the "real" issues in resolving conflict

Lynne Richards, M.B.A., www.leadinggenerations.com , is a member of the National Speaker's Association, and author and founder of Leading Generations, a training and leadership development firm. Lynne specializes in helping people develop their leadership and presentation skills. With over 20 years of experience in management and training, she brings a wealth of practical experience to the classroom.


Friday, April 11, 9 a.m.-4 p.m.

Registration has ended. Please browse courses for future offerings of this course.

$185 (6 contact hours/ 0.6 CEUs)
Abromson Center, 88 Bedford Street, USM Portland campus