Health & Human Services, Enrichment, and Business and Management Enrichment Health and Human Services Business & Management

Making Change Work

Change management is a critical workplace skill. Increased awareness of how we respond to change and how to intentionally engage, promote, and support the positive implementation of change is an invaluable asset. Through this workshop, participants will explore change and gain practical tools to help make change work.

This workshop provides participants with a set of tools that they can use to help themselves and others to more effectively plan and cope with workplace change. We focus on skills to help individuals understand change and then be able to respond to change in a more adaptive way. Participants will develop a more detailed understanding of how they and others typically respond to change, which will help them to facilitate change at work.

After attending this workshop, participants will be able to:

  • Understand the stage or phases that people do through in response to change
  • Emphasize the positive aspects of transition and the help that other people can provide in difficult times
  • Reduce instances of low self-confidence in the face of change
  • Lessen the pain and fear of change
  • Strategically prepare for introducing a change
  • Identify who to involve in a change effort by identifying stakeholders
  • Create a vision for a change effort
  • Understand how to become personally more ready for change
  • Become more proactive by helping others become more adaptive to and ready for change
  • Assess the degree to which people wear "blinders"/areas at work within which they currently may have a narrow viewpoint
  • Apply a greater understanding of how people typically react to change in the way they encourage others to change
  • Effectively communicate a change message
  • Get others to buy into a change message and create follow-through
  • Reduce the unnecessary resistance to change
  • Develop a range of techniques that can help people to identify personal strategies for change, including one-on-one conversations with those involved in a change effort

Managers, supervisors, and staff who need to be able to both model and facilitate successful change management practices should attend.

Robert Kenney, Ph.D., is president of a training firm based in Lynchburg, Va. Bob delivers workshops through numerous centers for continuing and executive education at major universities such as Duke University, and the Universities of Virginia, North Carolina, and Pittsburgh.

2 Wednesdays, March 26 and April 2, 8:30 a.m.-4:30 p.m.

Registration has ended. Please browse courses for future offerings of this course.

$345 (14 contact hours/ 1.4 CEUs)
Abromson Center, 88 Bedford Street, USM Portland campus


This class meets on 3/26 & 4/2