LOST, STOLEN OR DAMAGED PURCHASING CARD:

1. If a Visa purchasing card is lost, stolen or damaged, the Cardholder must notify JPMorganChase immediately at 1-800-VISA-911. Cardholders need to have their account number and security code ready when calling.
2. Cardholders must notify the Program Administrator if their cards are lost, stolen or damaged within 24 hours after reporting the incident to the Purchasing Card Services Center.
3. After the above notification procedures have been completed, a new Purchasing Card will be issued to the Cardholder by the Program Administrator.
4. A Purchasing Card that is found after it has been reported lost or stolen must be destroyed by cutting it in half. The same procedure applies if a card is damaged. Both card halves must be forwarded to the Program Administrator.