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As noted previously, a developmental academic advising model
presumes that the advisor does not function in a prescriptive
role, rather, she or he "serves as a facilitor of communication
a coordinator of learning experiences through course and
career planning and academic progress review, and an agent
of referral to other campus agencies as necessary (Gordon,
1988, p. 139)." In order to serve in the roles of facilitator,
coordinator, and referral agent, an advisor must enter into
a partnership with his/her advisee and go beyond ensuring
that the student is choosing coursework that is directly
applicable to his/her major.
In developing his model of advising, Terry O'Banion (1972)
has suggested that developmental academic advising is composed
of sequential tasks. These tasks are:
- The exploration of life goals.
- The exploration of vocational/career goals.
- The choice of program/major.
- The choice of courses.
- The scheduling of courses.
O'Banion (1972) contends that many advisors begin the advising
process with course selection and that often this happens
because a student has already selected a major/program of
study to pursue. It is presumed that a student has already
gone though some systematic decision-making process and that,
because of this, the focus of advising is appropriately on
the course selection process. However, according to O'Banion
(1972), the information we have about major selection has
found that few students have actually engaged in any sort
of systematic decision-making process to select a major.
Consequently, the advisor's focus on course selection may,
in fact, be a premature focus. If academic advising is viewed
as a process with the outcome being the development of an
educational and career plan for the student, then the primary
focus moves away from merely course registration and toward
helping a student evaluate and explore personal and professional
goals.
Noel and Levitz (1989) have contributed significantly to
our understanding of developmental academic advising by operationalizing
O'Banion's model for advisors. They have identified key knowledge
and skill areas for advisors within each of O'Banion's sequential
tasks. These areas are listed below along with the associated
sequential task.
- Exploring Life Goals
- Know students' characteristics and development
- Understand decision-making process
- Know principles of psychology and sociology
- Possess skill in counseling techniques
- Appreciate individual differences
- Believe in the worth and dignity of all people
- Believe that all people have potential
- Exploring Career Goals
- Know vocational fields
- Possess skill in test interpretation
- Understand the changing nature of work in society
- Accept all fields of work as worthy and dignified
- Choosing Programs
- Know programs available in the college
- Know requirements of programs (special entrance
requirements, fees, time
commitments, etc.)
- Know university requirements for transfer programs
- Know how others have performed in the program
- Know the success of program graduates
- Selecting Courses
- Know available courses
- Know special information about courses (prerequisites,
etc.)
- Know rules and regulations of the college
- Know honors and developmental courses
- Know instructors and their teaching styles
- Know course content
- Know advisee's demonstrated abilities
- Scheduling Courses
- Know course schedule
- Know all registration procedures
- Know advisee's work and commuting schedule
Source: Noel, And Levitz, R. (1989). Managing retention
through early intervention. Iowa: Noel Levitz Centers for
Institutional Effectiveness
and Innovation, Inc. p. 20.
Realistically, it is impossible for an advisor, particularly
a faculty advisor, to have the time to become proficient
in all of the areas listed by Noel and Levitz. However, a
developmental academic advising model places as much emphasis
upon effective referral skills as it does upon possessing
specific knowledge and skills. Knowing where to refer a student
and then facilitating the referral process is often the best
assistance an advisor
can provide.
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